Hotel General Manager - Hilton Garden Inn

O'Reilly Hospitality Management • Independence, MO

418d

About The Position

The General Manager at Hilton Garden Inn is responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, and achieving financial goals. This role involves leading and mentoring staff, managing budgets, and ensuring compliance with company standards and regulations. The General Manager will also engage in community involvement and promote a positive workplace culture.

Requirements

• Comprehensive hospitality experience required.
• Minimum of 3 years of relevant hotel operations experience preferred.
• Bachelor's degree in Hospitality Management or Business preferred.
• Current driver's license required.
• Strong leadership, management, organizational, and communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel) and relevant brand-specific PMS.

Nice To Haves

• Experience in revenue management and budget oversight.
• Familiarity with safety and compliance regulations in the hospitality industry.

Responsibilities

• Lead, train, and mentor hotel staff, including hiring and performance evaluations.
• Ensure monthly, quarterly, and annual revenue goals are achieved.
• Participate in hotel sales efforts and collaborate on budget and expense plans.
• Respond professionally to team member and guest issues, ensuring adherence to brand standards.
• Oversee vendor and contractor services, ensuring compliance with operational standards.
• Submit required reports to senior leadership in a timely manner.
• Maintain positive relationships with local organizations and represent the company in the community.
• Ensure all safety and licensing regulations are followed.

Benefits

• Paid parental leave
• Health savings account
• AD&D insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Parental leave
• Employee assistance program
• Vision insurance
• 401(k) matching
• Employee discount
• Professional development assistance
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Accommodation
• Education Level: Bachelor's degree