Hotel General Maintenance Technician

McKibbon Hospitality•Charlotte, NC

About The Position

As a member of the property maintenance team, the Hotel General Maintenance Technician is responsible for ensuring the proper operation of the hotel. From plumbing and electrical systems to HVAC and pool maintenance, you assist with general facility upkeep. Reporting to the General Manager and Chief Engineer, you are expected to deliver high-quality work that minimizes disruption to guests. You bring experience in construction trades, including plumbing, electrical, carpentry, basic heating and air conditioning, swimming pool maintenance, painting, caulking, and related skills. Your role is to maintain a safe, well-kept property for both your team and guests while upholding McKibbon's Guiding Principles.

Requirements

3 years’ minimum experience in a maintenance-type position
The ability to communicate operational activities, priorities, and problems with management engineers and supervisors.
Knowledge of common causes of equipment malfunction.
Ability to repair and replace basic heating and air conditioner systems.
Skills necessary to perform basic painting and caulking skills.
Ability to use standard hand tools (wrenches, pliers, screwdrivers, hammers, electricity measurements, etc.).
Knowledge of preventative maintenance methods and techniques for maintaining equipment.
Able to perform tests to check for normal operation of the hotel’s equipment.
Knowledge of how to test pool and spa chemicals.
Knowledge of how to handle fire equipment (hand-held extinguishers, fire hoses, etc.).
Experienced expertise in the construction trades (highly desired).
Previous hotel experience (highly desired).
Ability to perform various maintenance tasks, which may include climbing stairs, walking 10,000 steps or more each day, utilizing power hand tools, and lifting up to 50 pounds.
Must be able to kneel, stand, and work in varying indoor/outdoor conditions, and access high or confined spaces as needed.

Nice To Haves

Ability to identify potential maintenance concerns and take appropriate action with minimal supervision.
Problem-solving skills.
Able to determine what action should be taken in response to a customer complaint, comment, or inquiry.
Knowledge and ability to identify the appropriate tools, parts, and equipment for use in performing a maintenance task.

Responsibilities

Work independently and monitor the operations and functions of the interior and exterior areas of the property.
Follow McKibbon Hospitality’s established guidelines to ensure the ongoing protection of company assets, associates, and guests.
Promote enhanced guest satisfaction by offering professional and friendly interactions.
Perform a variety of engineering and construction trade skills related to preventive maintenance and repairs in a timely and efficient manner.
Interact with employees and guests and utilize proficient communication skills when communicating in any form.
Help promote a collaborative, proactive, and interactive environment with other associates of the hotel.
Follow all safety protocols when using tools and equipment, and ensure they are stored in their designated areas in an organized and tidy manner.
Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Benefits

Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan with 50% matching funds
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts