Hotel General Maintenance Technician

McKibbon Hospitality•Raleigh, NC

1d•Onsite

About The Position

The Hotel General Maintenance Technician is responsible for ensuring the proper operation of the hotel as a support role to the Chief Engineer. This role involves assisting with general facility upkeep, including plumbing, electrical systems, HVAC, and pool maintenance. Reporting to the General Manager and Chief Engineer, the technician is expected to deliver high-quality work that minimizes disruption to guests. The position requires experience in basic construction trades such as plumbing, electrical, carpentry, basic heating and air conditioning, swimming pool maintenance, painting, caulking, and related skills. The primary goal is to maintain a safe, well-kept property for both the team and guests while upholding McKibbon's Guiding Principles.

Requirements

3 years’ minimum experience in a maintenance-type position
The ability to communicate operational activities, priorities, and problems with management engineers and supervisors.
Knowledge of common causes of equipment malfunction.
Ability to repair and replace basic heating and air conditioner systems.
Skills necessary to perform basic painting and caulking skills.
Ability to use standard hand tools (wrenches, pliers, screwdrivers, hammers, electricity measurements, etc.).
Knowledge of preventative maintenance methods and techniques for maintaining equipment.
Able to perform tests to check for normal operation of the hotel’s equipment.
Knowledge of how to test pool and spa chemicals.
Knowledge of how to handle fire equipment (hand-held extinguishers, fire hoses, etc.).
Ability to perform various maintenance tasks, which may include climbing stairs, walking 10,000 steps or more each day, utilizing power hand tools, and lifting up to 50 pounds.
Must be able to kneel, stand, and work in varying indoor/outdoor conditions, and access high or confined spaces as needed.

Nice To Haves

Experienced expertise in the construction trades
Previous hotel experience
Ability to identify potential maintenance concerns and take appropriate action with minimal supervision.
Problem-solving skills.
Able to determine what action should be taken in response to a customer complaint, comment, or inquiry.
Knowledge and ability to identify the appropriate tools, parts, and equipment for use in performing a maintenance task.

Responsibilities

Work independently and monitor the operations and functions of the interior and exterior areas of the property.
Follow McKibbon Hospitality’s established guidelines to ensure the ongoing protection of company assets, associates, and guests.
Promote enhanced guest satisfaction by offering professional and friendly interactions.
Perform a variety of engineering and construction trade skills related to preventive maintenance and repairs in a timely and efficient manner.
Interact with employees and guests and utilize proficient communication skills when communicating in any form.
Help promote a collaborative, proactive, and interactive environment with other associates of the hotel.
Follow all safety protocols when using tools and equipment and ensure they are stored in their designated areas in an organized and tidy manner.
Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Benefits

Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Competitive Compensation with incentives (incentives vary by position)
401K Savings Plan, 50% matching up to 10% of compensation
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development (varies by position)
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts