HOTEL FRONT DESK

Town Pump Incorporated • Idaho Falls, ID

282d • $13 - $14

About The Position

As a Hotel Front Desk staff member, you will be responsible for greeting guests and performing various duties to ensure a smooth check-in and check-out process. This includes handling billing, reservations, and phone transfers, as well as addressing other service and hospitality-related requests. You will be expected to uphold the operational standards of Town Pump and embody the Hotel Group Mission Statement, which emphasizes genuine hospitality from genuine people committed to providing comfort and service.

Requirements

• Strong customer service skills.
• Ability to handle multiple tasks efficiently.
• Good communication skills.
• Basic computer skills.

Nice To Haves

• Previous experience in a hotel or customer service role.
• Familiarity with hotel management software.

Responsibilities

• Greet guests pleasantly upon arrival.
• Perform check-in and check-out procedures.
• Handle billing and reservations.
• Manage phone transfers and other guest requests.
• Ensure compliance with operational standards.

Benefits

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers