Hotel Front Desk

Saila Inn • Columbus, GA

409d • $35,360 - $39,520

About The Position

The Hotel Front Desk Agent at Saila Inn is responsible for providing excellent customer service to guests, managing reservations, and ensuring a smooth check-in and check-out process. This role is essential for maintaining guest satisfaction and operational efficiency at the hotel.

Requirements

• Previous experience in customer service, front desk service, or other related fields
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills

Responsibilities

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments

Benefits

• Flexible schedule
• Referral program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed