Hotel Front Desk Guest Service Agent - Full Time
Courtyard Bettendorf•Bettendorf, IA
10d
About The Position
Courtyard by Marriott in East Peoria , is currently adding a Front Desk Guest Service Agent to our team! We are looking for individuals who are able to work Full-Time , mostly 2ndshift , including weekends. Who We Are: Frontier Hospitality Group has been locally owned since 1950. We operate seven hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.
Requirements
- Previous hotel or relevant customer service experience.
- Proficient in Microsoft Excel, Word, and Outlook.
- Ability to work a flexible schedule including weekends.
- EOE/AA/Disabled Veteran Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.
Responsibilities
- Provides high-quality customer service.
- Handles guest reservations.
- Answers and transfers phone calls.
- Handles guest check-ins and outs along with questions, complaints, etc.
- Other duties as required with the department.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
