630 Hotel Front Desk Clerk
About The Position
Provides excellent guest service to hotel guests during registration, check out and during their stay. ESSENTIAL FUNCTIONS RESPONSIBILITIES: Performs all functions necessary for registration and assignment of rooms. Checks out Guests and receives all room payments. Maintains all related records. Receives and directs phone calls and messages. Accepts reservations, administers wake up calls. Pages Guests upon request. Communicate with Housekeeping on check outs. Prints hotel backup reports. Complete cashier close-out process. Maintains knowledge of all events in the property as a whole. Attends and/or facilitates all mandatory meetings and training. Maintains confidentiality at all times. Is sensitive to Native American Culture. Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations. Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe. Performs other duties as assigned.
Requirements
- Ability to operate a computer keyboard.
- Ability to handle and count cash.
- Ability to communicate effectively.
- Physically capable of standing, sitting and walking for long periods of time.
- Ability to lift up to 25 lbs.
- Subject to internal working conditions, including a smoking environment.
- High School Graduate or General Education Degree (GED)
- Six months to one year related experience
- Must have computer skills
- Must meet Tribal/State compact licensing requirements, pass criminal background check and submit to drug testing.
Responsibilities
- Performs all functions necessary for registration and assignment of rooms.
- Checks out Guests and receives all room payments.
- Maintains all related records.
- Receives and directs phone calls and messages.
- Accepts reservations, administers wake up calls.
- Pages Guests upon request.
- Communicate with Housekeeping on check outs.
- Prints hotel backup reports.
- Complete cashier close-out process.
- Maintains knowledge of all events in the property as a whole.
- Attends and/or facilitates all mandatory meetings and training.
- Maintains confidentiality at all times.
- Is sensitive to Native American Culture.
- Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations.
- Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe.
- Performs other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
