Hotel Front Desk Attendant
About The Position
New Hotel Opening Soon! Be part of something unique at our dual-branded Fairfield by Marriott and TownePlace Suites by Marriott, where two trusted Marriott brands come together to offer an exceptional guest experience. We’re looking for a Front Desk Associate who is professional, personable, and service-driven to join our growing team. This role plays a key part in welcoming guests, managing daily operations, and delivering the hospitality that defines both brands—whether guests are here for a quick stop at Fairfield or an extended stay at TownePlace. Our dual-branded property features more than these typical brands and includes a restaurant, bar, live entertainment, and convention center. The hotel is located within the Georgia National Fairgrounds.
Requirements
- Previous hospitality or customer service experience preferred
- Strong communication, problem-solving, and multitasking skills
- Friendly, professional demeanor with a team-first attitude
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required
Responsibilities
- Manage reservations, room assignments, and billing
- Respond promptly to guest inquiries, service requests, and concerns
- Share information about hotel amenities, local dining, and area attractions
- Communicate with housekeeping and maintenance to ensure room readiness and guest satisfaction
- Maintain a neat, organized, and professional front desk area
- Deliver brand-appropriate service with attention to detail
- Check guests in and out with accuracy
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
