Home2 Suites by Hilton Airport North-posted about 1 year ago
$34,320 - $36,400/Yr
Full-time • Entry Level
Phoenix, AZ

We are seeking a Front Desk Agent to join our team at Home2 Suites by Hilton Airport North. The ideal candidate will have a passion for hospitality and excellent customer service skills, playing a crucial role in ensuring guest satisfaction and a positive experience during their stay.

  • Greet and check-in guests in a friendly and professional manner
  • Answer phone calls and provide information to guests
  • Assist guests with inquiries and resolve any issues promptly
  • Process reservations and check-outs efficiently
  • Maintain a clean and organized front desk area
  • Collaborate with other hotel staff to ensure guest satisfaction
  • Previous experience in a hotel or hospitality setting is preferred
  • Knowledge of phone systems and phone etiquette
  • Strong guest service and guest relations skills
  • Multilingual abilities are a plus
  • Familiarity with hotel management or hospitality management is advantageous
  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance
  • Employee discount
  • Flexible schedule
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