Hotel Engineer II

MarriottLongboat Key, FL
Onsite

About The Position

The Hotel Engineer II is responsible for responding to and resolving guest repair requests with minimal supervision. This role involves performing preventive maintenance on tools and equipment, maintaining inventory, and ensuring effective communication across shifts. The engineer must demonstrate proficiency in at least one, above-average skills in two, and basic skills in the remaining categories such as air conditioning, electrical, plumbing, carpentry, kitchen equipment, and general building management. Key duties include troubleshooting and repairing various hotel equipment, plumbing, and electrical systems, programming TVs, and assisting with general housekeeping and engineering tasks. The position requires adherence to safety and security policies, proper handling of materials, and maintaining professional appearance. It also involves fostering positive guest relations and teamwork, and performing physical tasks such as lifting, bending, and using computers for work-related information. The Engineer II is expected to perform mid-level troubleshooting of MEP systems and train/mentor Engineer I staff, as well as fulfill Engineer on Duty responsibilities.

Requirements

  • Universal Chlorofluorocarbon (CFC) Certification
  • Meet applicable state and federal certification and/or licensing requirements
  • Proficiency in any one of the following categories, above average skills in two more, and basic skills in the remaining: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management
  • Solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks
  • Basic ability to repair or replace PVC copper pipe (including soldering)
  • Working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs
  • Ability to perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems
  • Ability to train and mentor other engineers (e.g., Engineer I)
  • Ability to perform Engineer on Duty responsibilities, including readings and rounds

Nice To Haves

  • High school diploma or G.E.D. equivalent and vocational or technical background
  • Experience in general maintenance, exterior and interior surface preparation, and painting
  • At least 2 years of hotel engineering/maintenance experience
  • No supervisory experience
  • Valid Driver’s License

Responsibilities

  • Respond and attend to guest repair requests
  • Communicate with guests/customers to resolve maintenance issues with little to no supervision
  • Perform preventive maintenance on tools and equipment, including cleaning and lubrication
  • Visually inspect tools, equipment, or machines
  • Carry equipment (e.g., tools, radio)
  • Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings
  • Maintain maintenance inventory and requisition parts and supplies as needed
  • Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards
  • Display proficiency in any one of the following categories, above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management
  • Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks
  • Display basic ability to repair or replace PVC copper pipe (including soldering)
  • Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items
  • Program TV's and perform general housekeeping and engineering-related duties
  • Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area
  • Use the Lockout/Tagout system before performing any maintenance work
  • Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs
  • Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems
  • Display the ability to train and mentor other engineers (e.g., Engineer I)
  • Display ability to perform Engineer on Duty responsibilities, including readings and rounds
  • Follow all company and safety and security policies and procedures
  • Report any maintenance problems, safety hazards, accidents, or injuries
  • Complete safety training and certifications
  • Properly store flammable materials
  • Ensure uniform and personal appearances are clean and professional
  • Maintain confidentiality of proprietary information
  • Protect company assets
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests’ service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Adhere to quality expectations and standards
  • Develop and maintain positive working relationships with others
  • Support team to reach common goals
  • Listen and respond appropriately to the concerns of other employees
  • Speak with others using clear and professional language
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance
  • Move up and down stairs, service ramps, and/or ladders
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Enter and locate work-related information using computers
  • Perform other reasonable job duties as requested

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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