Hotel Call Center Agent, FT
Kickapoo Lucky Eagle Casino•Eagle Pass, TX
226d
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About The Position
The Call Center Agent is primarily responsible for handling all incoming calls with efficiency and professionalism. This role involves making reservations, handling cancellations, and answering inquiries about KLECH events, promotions, hotel rates, hotel facilities, and services. Additionally, this position includes occasional front desk support, such as guest check-ins and check-outs, ensuring the highest level of guest satisfaction.
