Hotel Breakfast Attendant

Wyndham Garden New RoadsNew Roads, LA
397d$18,720 - $18,720

About The Position

The Hotel Breakfast Attendant at Wyndham Garden New Roads is responsible for providing excellent customer service during the breakfast service, ensuring a clean and welcoming environment for guests. This role involves setting up and breaking down breakfast items, maintaining cleanliness, restocking supplies, and responding to guest needs and complaints. The ideal candidate will work independently and efficiently in a fast-paced environment, contributing to overall guest satisfaction.

Requirements

  • High school diploma.
  • 1 year of customer service experience required.
  • Proficient in Windows operating systems, company-approved spreadsheets, and word processing.
  • Ability to perform duties in accordance with OSHA, HAZCOM, and Blood Borne Pathogens regulations.
  • Ability to speak with others using clear and professional language; answer telephones using appropriate etiquette.
  • Ability to comply with quality assurance expectations and standards.
  • Ability to develop and maintain positive working relationships with others.
  • Ability to follow all company safety and security policies and procedures.

Responsibilities

  • Set up and break down continental breakfast items.
  • Greet and acknowledge guests as they arrive.
  • Bus and clean tables.
  • Straighten chairs and properly arrange the furniture.
  • Maintain the cleanliness of the breakfast area.
  • Restock drinks and food items and other supplies according to standards.
  • Make fresh coffee as needed.
  • Empty trash receptacles.
  • Thank guests as they depart.
  • At the close of the complimentary breakfast, bus and clean all tables, clean and mop the breakfast area, empty the trash receptacles, and store or dispose of all drinks, food items, and supplies in accordance with operating standards and health codes.
  • Clean all equipment and properly store it according to standards.
  • Receive supplies, date, and rotate stock.
  • Complete and record inventory on the inventory sheet and follow hotel operational procedures to ensure an order is placed for items that are below par levels.
  • Assist with cleaning and maintaining other areas of the hotel.
  • Respond to guest needs, special requests, and complaints.

Benefits

  • Employee discount
  • Flexible schedule
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