Server

Commonwealth Hotels•Memphis, TN

19d

About The Position

The Courtyard by Marriott East Bill Morris Parkway is seeking a Hotel Bistro Server About Us: Working at the Courtyard Memphis East Bill Morris Parkway offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. Located in the heart of East Memphis, our hotel offers a prime spot for both guests and team members, just minutes from Memphis Airport, FedEx Headquarters, and International Paper. As part of our team, you will help create a welcoming environment, whether it is serving delicious meals at our Courtyard Bistro or supporting successful business and private events in our flexible venue. Our convenient location ensures easy access to the airport and downtown Memphis attractions, making every day an exciting experience. If you are looking to build your career in a fast-paced, supportive setting, we would love to welcome you to Courtyard Memphis East Bill Morris Parkway! Why This Role? Our team is looking for a dedicated Hotel Bistro Server to deliver outstanding customer service to our guests. Working as a Hotel Bistro Server and Bartender at the Courtyard by Marriott East Bill Morris Parkway offers a dynamic and rewarding experience in a high-end hospitality setting. This role is ideal for those who enjoy mixology, social interaction, and delivering excellent guest experiences in a lively, elegant setting.

Requirements

High school diploma or equivalent
Prior experience in food service is advantageous.
Demonstrated experience with a strong focus on guest satisfaction.
Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
Excellent skills for engaging with guests and collaborating with team members seamlessly.
Applicants must be able to work weekends & holidays

Responsibilities

Customer Service Skills
Friendly, approachable demeanor with a passion for providing excellent guest experiences.
Ability to handle guest concerns or complaints professionally and efficiently.
Attention to Detail
Capable of accurately taking and delivering orders, ensuring the right items are served at the right time.
Maintaining clean and organized dining spaces that align with brand standards.
Multitasking and Time Management
An ability to manage multiple tables or tasks at once while keeping guests satisfied.
Strong organizational skills to handle busy dining periods effectively.
Sales Skills
Comfortable upselling menu items, beverages, or promotions to enhance guest satisfaction and drive revenue.
Teamwork
Works well with colleagues, kitchen staff, and management to ensure seamless service.
Professionalism and Appearance
Adheres to uniform and grooming standards, representing the hotel brand appropriately.
Basic Math and POS Experience
Competence in handling payment transactions, processing bills, and using point-of-sale systems efficiently.
Culinary Skills
Proficiency in preparing meals to order, following recipes, and maintaining consistent quality and presentation.
Knowledge of proper food handling, storage, and preparation techniques.
Food Safety and Cleanliness
Adherence to food safety regulations and sanitation standards to ensure guest health and satisfaction.
Attention to Detail
Maintains consistency in portion sizes, plate presentation, and flavor profiles to align with brand standards.

Benefits

Comprehensive Benefits: Medical, Dental, and Vision
Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses
Additional Support: Employee Assistance Program, paid time off, sick time, and more

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