Hotel Bellperson Full-Time
About The Position
You only get one chance to make a great and lasting first impression! From a very warm welcome to a fond and memorable farewell, the Bell/Doorperson, will take care of our guests, ensuring a lasting impression for them during their entire stay with us! Bellperson - Full-Time What’s in it for you: Unlimited career development opportunities, both nationally and internationally. The sky is your limit! Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential Give back through our Corporate Social Responsibility activities and local community based philanthropy.
Requirements
- Previous Hotel experience in a luxury Hotel environment and/or comparable hotel.
- Must have experience working with guests and customers and be a Service focused personality.
- Qualified candidate will be detail-oriented, organized and willing to go above and beyond to deliver luxury service.
- Minimum 1-year experience in a similar position in a luxury setting or hotel school degree.
- Must be flexible with days and hours.
Responsibilities
- Welcome all guests into our luxury environment while completing the Sofitel luxury standards to ensure both a warm welcome and fond farewell are memorable to all our guests.
- Handling all Guest Service inquiries including In-house guest requests.
- Assisting with luggage or any special requests for our arriving and departing guests while providing exceptional service.
- Assisting with information on our ALL Accor frequent guest program and directing the guests to enroll with the Guest Service agents.
- Handling all guest inquiries and requests, as well as providing hand-tailored experiences to ensure a memorable stay.
- Delivering luxury service that is efficient, empowered and cordial.
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.
Benefits
- Unlimited career development opportunities, both nationally and internationally.
- The sky is your limit!
- Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential
- Give back through our Corporate Social Responsibility activities and local community based philanthropy.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
