Hotel Bell Attendant - San Antonio, TX

Parking Management Company • San Antonio, TX

113d • $10 - $10

About The Position

The Bell Attendant is responsible for creating a positive first and last impression by assisting guests with luggage, providing directions, and ensuring smooth arrivals and departures. This role requires excellent customer service skills, attention to detail, and a professional, welcoming demeanor. The Bell Attendant also supports front desk operations, coordinates with valet services, and responds to guest requests, contributing to an exceptional overall hospitality experience. The primary objective is to provide outstanding guest service by ensuring smooth luggage handling, assisting with transportation needs, and offering a warm and professional first impression. The Bell Attendant is committed to enhancing the guest experience by being attentive, proactive, and knowledgeable about the hotel and local area while upholding the highest service standards.

Requirements

• High school diploma or GED required.
• Experience in parking, hospitality, or a similar customer service field is beneficial.
• Valid driver’s license and reliable transportation required.
• Maintain an acceptable motor vehicle record with no more than three moving violations within a three-year period.
• Pass and maintain a clean background check.

Nice To Haves

• Experience in a customer service role.
• Knowledge of local area and attractions.

Responsibilities

• Assist guests with luggage handling and provide support during check-in and check-out.
• Greet guests, manage luggage transfers, explain hotel amenities, coordinate departures, and help arrange transportation.
• Arrange transportation, offer local recommendations, and coordinate with staff to fulfill guest requests.
• Promptly handle guest requests, provide recommendations, and assist with deliveries.
• Maintain a clean, organized, and welcoming lobby and bell stand.
• Follow proper procedures for handling guest belongings and assist during emergencies.
• Complete other tasks as assigned and maintain schedule flexibility.

Benefits

• Health Benefits – Medical, vision and dental insurance – Upon eligibility
• 401K – Upon eligibility
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Continuous nationwide growth opportunities.
• Paid time off
• Paid training
• Tuition assistance through Bellevue University – Up to $5,250 per year
• Nationwide discounts through Perks at Work
• Military friendly employer

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees