The Holiday Inn Express Paso Robles has an immediate need for an Assistant General Manager. The position of Assistant General Managers primary work effort and job objective is to oversee all aspects of Guest Services and Breakfast operations in accordance with Company goals and objectives, including achieving guest and employee safety, financial growth, guest satisfaction, and staff development within established service standards. The AGM relates to work primarily located at the front desk, in the back office, on the guest room floors and in the Breakfast area. The AGM will maintain a competent staff that will provide the highest quality of guest services for our guests in accordance with standards of IHG and Reneson Hotels, Inc. The AGM is responsible for ongoing customer satisfaction which is key for this position with high importance placed on strong guest satisfaction as well as housekeeping quality, cleanliness and consistency measured by guest scores. Strict adherence to hotel policies and procedures shall be maintained with regard to service and guest experience, with new procedures created and developed in coordination with the GM as needed. Strong and versatile leadership skills are required to foster a well-trained, motivated staff, lead by example, continuously developing and encouraging all staff to feel the passion for the Holiday Inn Express, Paso Robles.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed