Hotel Assistant Manager - Echo Suites by Wyndham in Bozeman

Level5 Hospitality•Bozeman, MT

10h

About The Position

We are excited to announce the upcoming opening of Echo Suites in Bozeman Montana- a new extended stay hotel designed for guests staying 14+ nights. As one of the first Echo Suites in the country, this is your chance to be part of an innovative brand with over 250 locations planned nationwide. About the Hotel & Role: Projected to open in April 2026, our 124 - room Echo Suites offers essential amenities like kitchens with cooktops and full-sized refrigerators, smart TVs, and free WiFi. We are seeking Hotel Assistant Manager - the Hotel Assistant Manager will assist in running daily operations, ensuring guest satisfaction, and managing a small team. Since this property is straightforward with a focus on essential amenities and long-term residency, your main duties will be executing efficient day-to-day management and building strong guest relationships. This is a hands-on role in a lean, residential-style environment, focused on delivering a consistent, comfortable experience. JOB SUMMARY: The Hotel Assistant Manager supports the Hotel Manager in overseeing all operational aspects of a limited-scope hotel, ensuring the highest standards of guest service and satisfaction. This hands-on role acts as a key support, working to create an exceptional guest experience. Upon the request of the Hotel Manager, the HAM may have a specific focus to support a particular department.

Requirements

Good verbal and written communication skills.
Good interpersonal and customer service skills.
Basic organizational skills and attention to detail.
Problem-solving abilities.
Basic leadership and supervisory skills.
Working knowledge of hotel operations and the hospitality industry.
Proficiency with Microsoft Office Suite or related software.
High school diploma or equivalent required.
A minimum of 1 year of hotel supervisory experience.
Must be able to remain in a stationary position during the shift.
Must be able to access and navigate the facility.
Must adhere to safety requirements and wear appropriate protective equipment.
May require physical exertion, including the ability to move objects weighing up to 50 lbs.
Valid Driver’s License.

Responsibilities

Assists in managing all hotel operations, including housekeeping, maintenance, and guest services, ensuring seamless coordination and efficiency.
Helps implement and maintain standards for cleanliness and maintenance throughout the hotel, ensuring that all areas meet or exceed expectations.
Conducts regular inspections to ensure compliance with standards and regulations, informing the Hotel Manager and ensuring all rooms are in operational order and free of out-of-order status.
Provides support to the Hotel Manager in staffing the hotel to appropriate business levels to meet demand and ensure coverage during any staffing shortages.
Assists in achieving monthly Gross Operating Profit, ensuring the hotel meets financial goals.
Helps maintain minimum acceptable standards for third-party OTA bookings.
Supports and serves as a liaison with the regional sales team.
Maintains a visible presence in public areas, actively engaging with guests and staff.
Helps ensure timely resolution of maintenance issues.
Performs other related duties as assigned.