Hotel Assistant Housekeeper

Kinseth Hospitality Companies•Two Harbors, MN

55d•$18

About The Position

Assists in supervising hotel housekeeping personnel, cleans and inspects hotel guestrooms, bathrooms, corridors, lobbies andpletes laundry by performing the following duties.

Responsibilities

Cleans hotel guestrooms, bathrooms, corridors, lobbies and laundry as needed or assigned.
Assigns work to housekeeping personnel when the Executive Housekeeper is absent.
Assists in training/developing personnel in housekeeping duties, safety and KHC policies/procedures.
Communicates regularly with Front Desk on status of room inventory and updates front desk system as necessary or allowed.
Ensures guest satisfaction through quick attention to questions, concerns or problems.
Communicates needs for room supplies, furniture/room renovation or replacements, room maintenance.
Examines carpets, drapes and furniture for stains, damage, or wear. Assists in the planning of carpet shampooing, turning of mattresses and spring/fall extensive cleaning.
Checks and counts hotel linens and supplies.
Record inspection results and notifies cleaning personnel of inadequacies.
Assists Executive Housekeeper in the proper storage and security of all housekeeping room keys.
Assists with guest lost and found items.
Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.
Indirectly supervises 1-30 employees when the Executive Housekeeper is not present. Carries out supervisory responsibilities in accordance with theanization's policies and applicable laws. Responsibilities include assisting in: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressingplaints and resolving problems.