Hot Side Technician

Smart Care Equipment Solutions•Battle Creek, MI

73d

About The Position

Reliable Service Contractors (RSC), a Smart Care company, represents a wide breadth of trades. Our technicians work on everything from new construction to preventative maintenance. Commercial equipment we work on spans kitchen, deli, bakery equipment, electrical, plumbing and much more. What's in It for You: Professional CFESA certifications with clear advancement potential Company service vehicle, fuel card, tablet, and cell phone for business use Market-leading benefits, including 401(k) and paid time off Career growth opportunities, including advanced technician and leadership paths What You'll Do: Partner with restaurant and hospitality managers to service commercial cooking and hot-side equipment, such as ovens, fryers, steamers, warmers, and dish machines Troubleshoot, diagnose, and repair hot-side kitchen equipment with efficiency and accuracy Read and interpret diagrams, schematics, and service manuals Communicate with manufacturers and the Technical Assistance Group for technical support and parts identification Install ordered parts promptly and professionally Promote and recommend other Dutton and Smart Care services when appropriate Complete accurate administrative documentation, including work orders, time reports, and inventory Maintain a neat, organized service vehicle and proper tool inventory Follow all safety procedures and maintain productivity standards Physical Requirements: Frequent kneeling, bending, squatting, pushing, pulling, and reaching Occasionally lift and carry up to 70 pounds Work with hot surfaces, open flames, pressurized steam, and moving mechanical parts Work on ladders, roofs, and other elevated areas as needed Minimum Qualifications: High school diploma or equivalent 3+ years of technical experience in cooking equipment repair, appliance service, or related military experience Valid driver's license with an acceptable motor vehicle record Willingness to participate in the on-call rotation, including nights and weekends Availability for occasional overnight travel Immigration sponsorship not available for this role Preferred Qualifications: Relevant technical training, licenses, or certifications (e.g., CFESA) Experience with commercial cooking or ware-washing equipment Self-motivated with the ability to prioritize and work independently About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at [email protected].

Requirements

High school diploma or equivalent
3+ years of technical experience in cooking equipment repair, appliance service, or related military experience
Valid driver's license with an acceptable motor vehicle record
Willingness to participate in the on-call rotation, including nights and weekends
Availability for occasional overnight travel
Immigration sponsorship not available for this role

Nice To Haves

Relevant technical training, licenses, or certifications (e.g., CFESA)
Experience with commercial cooking or ware-washing equipment
Self-motivated with the ability to prioritize and work independently

Responsibilities

Partner with restaurant and hospitality managers to service commercial cooking and hot-side equipment, such as ovens, fryers, steamers, warmers, and dish machines
Troubleshoot, diagnose, and repair hot-side kitchen equipment with efficiency and accuracy
Read and interpret diagrams, schematics, and service manuals
Communicate with manufacturers and the Technical Assistance Group for technical support and parts identification
Install ordered parts promptly and professionally
Promote and recommend other Dutton and Smart Care services when appropriate
Complete accurate administrative documentation, including work orders, time reports, and inventory
Maintain a neat, organized service vehicle and proper tool inventory
Follow all safety procedures and maintain productivity standards