Hot side / Cold side Commercial Kitchen Equipment Associate Service Technician
About The Position
TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com Why you'll love it here! Competitive compensation Portal to portal pay Overtime opportunities Company vehicle Company credit card for all travel expenses Company cell phone Medical, dental, vision benefits from Day One! 401(k) with company match Paid time off and holidays Ongoing technical training and certification support-CFESP prep programs, hands-on manufactures training Tuition reimbursement for additional certifications Career progression opportunities into a Service Technician, Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager roles POSITION SUMMARY: The Associate Service Technician reports to the Service Manager Located in Duluth, GA Field Based - Full Time The Associate Service Technician – Hot Side is an entry-level field technician responsible for supporting the maintenance, and repair of commercial cooking equipment. Working under the guidance of senior technicians and service leadership, this role develops hands-on technical skills while delivering high-quality service to restaurant, healthcare, education, and institutional clients.
Requirements
- 1+ years of mechanical, electrical, or related technical experience.
- Trade school, technical program, or apprenticeship preferred.
- Basic understanding of electrical systems and gas components.
- Ability to read basic wiring diagrams and schematics (preferred).
- Valid driver’s license with acceptable driving record.
- Ability to lift up to 75 pounds and work in commercial kitchen environments.
Nice To Haves
- Strong mechanical aptitude and troubleshooting interest.
- Willingness to pursue industry certifications.
- Customer-focused mindset.
- Team-oriented with strong communication skills.
Responsibilities
- Assist with diagnosing and repairing commercial cooking equipment including ovens, fryers, grills, steamers, and ranges.
- Perform preventive maintenance on hot-side kitchen equipment.
- Replace basic components such as thermostats, heating elements, switches, valves, and wiring.
- Follow schematics and manufacturer specifications under supervision.
- Participate in on-the-job training with Lead and Senior Technicians.
- Complete manufacturer certification programs as assigned.
- Build foundational electrical, gas, and mechanical troubleshooting skills.
- Maintain safety standards and proper tool usage.
- Provide professional, courteous service at customer locations.
- Communicate service updates clearly to customers and internal teams.
- Maintain a clean and organized work area at job sites.
- Accurately complete digital work orders and service documentation.
- Maintain service vehicle cleanliness and proper inventory levels.
- Adhere to company safety policies and industry regulations.
Benefits
- Competitive compensation
- Portal to portal pay
- Overtime opportunities
- Company vehicle
- Company credit card for all travel expenses
- Company cell phone
- Medical, dental, vision benefits from Day One!
- 401(k) with company match
- Paid time off and holidays
- Ongoing technical training and certification support-CFESP prep programs, hands-on manufactures training
- Tuition reimbursement for additional certifications
- Career progression opportunities into a Service Technician, Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager roles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
