Hostperson - Grand Wok - MGM Grand
About The Position
As a Hostperson at Grand Wok in MGM Grand, you will be the first point of contact for guests dining at this popular, high-energy Asian dining destination, setting the tone for a warm and welcoming experience from the moment they arrive. In this role, you will greet guests in a courteous, timely, and professional manner while ensuring the host stand and surrounding areas remain clean, organized, and properly stocked at all times. You will support seamless service by assisting Food Servers, Buspersons, and Food Service Runners with guest communication and table flow—playing a key role in delivering an efficient, engaging, and memorable dining experience.
Requirements
- Work varied shifts, to include weekends and holidays required
- Must be 21 years of age or older
- 2+ Years of prior relevant experience in a restaurant as a dining host preferred
- Experience with Open Table system preferred
Responsibilities
- Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management
- Maintain knowledge of scheduled daily activities and in‐house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
- Greet guests promptly as they enter the restaurant
- Answer phones, keep accurate count of reservations and handle reservation book
- Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
- Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
- Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice‐loop at end of shift
Benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
