Hostperson The Henry - The Cosmopolitan
About The Position
As a Host Person at The Henry, you will be the welcoming face of our modern American eatery, greeting guests with warmth and professionalism in a casual yet upscale atmosphere. Your primary responsibility will be to ensure that each guest feels valued from the moment they walk through our doors, all while maintaining a clean, organized, and well-stocked environment that reflects the charm of The Henry. In this dynamic role, you will assist food servers, bus persons, and food service runners with guest contact and table information, ensuring a seamless dining experience. Imagine working in a vibrant space where colorful accents and eclectic presentations come together to create an elevated neighborhood dining experience. At The Henry, we serve up unique twists on comfort food, from satisfying late-night snacks to lively lunches and first-class Sunday brunches.
Requirements
- 2+ years of prior relevant experience in a restaurant as a hostperson
- Work varied shifts, to include weekends and holidays
Responsibilities
- Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management
- Maintain knowledge of scheduled daily activities and in‐house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
- Greet guests promptly as they enter the restaurant
- Answer phones, keep accurate count of reservations and handle reservation book
- Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
- Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
- Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice‐loop at end of shift
- Perform other job‐related duties as requested
Benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
