HOSTESS

Margaritaville Resort Casino • Bossier City, LA

3d

About The Position

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. - Creates a positive guest experience. Above all, smile, be helpful and friendly. - Answers any questions, takes responsibility to get answers, and anticipates our guest's needs and problems. - Takes reservations or seats according to outlet standards. Organizes reservation book as directed by outlet manager. Seats guests upon arrival. - Able to recommend dining special selections or features along with wine recommendations. - Must be able to accommodate guests with last minute requests. - Conducts any other related duties as assigned by Manager. - Completes daily station chart, checks control sheets if used. Assures all menus are in presentable order and repair. - Money handling procedures as established in Operational Standards manual must be observed at all times. - Conducts shift change with few to no mistakes, no overages or shortages, as well as ensuring all paperwork is accounted for in the cash drop. - Contacts Manager concerning any breakdowns and malfunctions of the MiCROS systems. STAY IN THE GAME. FOLLOW US. We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

Requirements

• Sanitation Certified, TiPS Training.
• Previous experience as a waiter or maitre'd in a fine dining steakhouse or restaurant of more than 6 months, preferably in a casino environment.
• Ability to communicate in a clear and concise manner.
• Ability to calculate figures, amounts, discounts, and percentages and apply to practical situations.
• Ability to apply commonsense understanding to carry out written or oral instructions.
• Ability to deal with problems with multiple variables.
• Ability to obtain the appropriate work authorization per local, state, federal, and gaming regulations.

Responsibilities

• Creates a positive guest experience. Above all, smile, be helpful and friendly.
• Answers any questions, takes responsibility to get answers, and anticipates our guest's needs and problems.
• Takes reservations or seats according to outlet standards.
• Organizes reservation book as directed by outlet manager.
• Seats guests upon arrival.
• Able to recommend dining special selections or features along with wine recommendations.
• Must be able to accommodate guests with last minute requests.
• Conducts any other related duties as assigned by Manager.
• Completes daily station chart, checks control sheets if used.
• Assures all menus are in presentable order and repair.
• Money handling procedures as established in Operational Standards manual must be observed at all times.
• Conducts shift change with few to no mistakes, no overages or shortages, as well as ensuring all paperwork is accounted for in the cash drop.
• Contacts Manager concerning any breakdowns and malfunctions of the MiCROS systems.

Benefits

• wellness programs designed to support our team members' financial, physical, and mental well-being
• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed