Hostess - Circuit of the Americas

PROOF OF THE PUDDING•Austin, TX

5d•$18 - $18•Onsite

About The Position

Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR, and MotoGP attracting global fans during championship races on the famed Circuit and LiveNation producing over 30 headline concerts every year at the Germania Insurance Amphitheater. We are seeking a Hostess to welcome guests and support our VIP space during the Formula 1 race. As the first point of contact, this role plays a key part in creating a warm, professional, and memorable experience. The Host/Hostess will manage seating, and guest flow while assisting the front-of-house team to ensure smooth and exceptional service in a fast-paced, high-profile environment.

Requirements

Previous hostess, front-of-house, or customer service experience preferred.
Strong communication and interpersonal skills.
Friendly, professional demeanor with a positive attitude.
Ability to multitask and stay organized in a fast-paced environment.
Must be able to work Formular 1 weekend, October 16th- 19th, and work a training shift prior to event.
Guest service excellence
Communication and professionalism
Organization and efficiency
Teamwork and collaboration
Adaptability under pressure
Prolonged periods of moving through all areas of the restaurant
Bending, lifting, scooping, and carrying miscellaneous equipment and food items
Must be able to lift up-to 25 pounds at times.
Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality.
Dedication - Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: “see it, own it, solve it.”
Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct.
Safety & Security - Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times.
Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.
Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations. Perform well under tight time schedules and pressures to change direction quickly.
Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.

Responsibilities

Greet guests warmly and professionally upon arrival.
Manage waitlists, and table assignments efficiently to optimize seating flow.
Escort guests to tables and provide menus, ensuring a seamless start to their dining experience.
Communicate with servers, back of the house, and management to coordinate smooth service.
Maintain cleanliness and organization of the host and entry area.
Help maintain a clean and organized dining area by lightly bussing tables during peak times.
Assist with special requests, events, or seating accommodations as needed.
Performs other related duties.