Hostess / Host

The Moorings Club Inc • Vero Beach South, FL

251d

About The Position

The position is responsible for greeting Members and their guests in a warm and friendly manner, showing them to their table, and presenting menus. The role involves ensuring a pleasant dining experience by monitoring dining room activity and assisting with reservations and menu inquiries.

Requirements

• High school diploma or equivalent preferred.
• Excellent oral communication skills.
• Positive interpersonal, customer service skills.
• Strong communication and cooperative skills.
• Strong organizational skills.
• Ability to interact with a large and varied group of people including members and potential members in a professional and courteous manner.
• Customer service knowledge required.
• Host/Hostess or Reception experience preferred but not required.

Responsibilities

• Greet Members as they enter the Club, by last name if possible.
• Show patrons to their table; ensure they are seated comfortably.
• Deliver menus to patrons and answer any initial questions.
• Monitor dining room activity to determine seating and dining flow.
• Answer the telephone and take reservations in a friendly and efficient manner.
• Have a general knowledge of current menu offerings.
• Communicate menu items that are running low or no longer available to Servers.
• Perform basic cleaning tasks as assigned by Food and Beverage Manager or Captain.
• Perform opening and closing duties as assigned.
• Ensure entryway, menus, and hostess station is clean, free of debris and inviting.
• Maintain The Moorings Yacht & Country Club commitment to member satisfaction while performing job duties.
• Learn Members' names in an effort to recognize individuals as they enter the Club.
• Exhibit and practice professional and courteous behavior while interacting with Members, their guests or other employees.
• Comply with all rules, regulations and policies as stated in the Employee Handbook and/or established by the Board of Governors.
• Adhere to the Club’s Code of Ethics and Conduct.
• Be cognizant of the rules and regulations of the facility for the safety and welfare of the staff and members.
• Work well under pressure and meet all deadlines.
• Adhere to all stated policies and procedures.
• Adhere to grooming and appearance standards consistently.
• Attend pre-meal meetings as requested by dining room supervisor.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED