Host, Summit House - Summer 26

Alterra•Enumclaw, WA

1d•$17•Onsite

About The Position

As a restaurant hostess/host of Crystal Mountain you have the most control over the flow of the restaurant. You are a key piece in the restaurant operation and direct the flow of service, working with the manager, the servers, and the kitchen on timing seatings to provide the best possible guest experience. You will greet guests with a smile as they enter and show them to their table, engaging with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and keeping order over a very busy shift.

Requirements

High School diploma or equivalent preferred
Ability to provide top notch customer service in a fast-paced environment
A positive attitude and ability to work well under pressure with all restaurant staff
Does high quality work with minimal supervision

Responsibilities

Greet guests promptly in a professional, friendly, and welcoming manner
Manage waitlists using designated systems
Provide accurate wait time estimates and maintain communication with waiting guests
Escort guests to tables and present menus in accordance with service standards
Maintain awareness of table availability, server sections, and pacing of service
Communicate effectively with management, servers, and support staff regarding seating flow
Adjust seating plans to optimize guest experience and operational efficiency
Handle inquiries regarding waitlist, hours, and menu offerings
Assist servers with set up and preopening work
Maintain cleanliness and organization of the host stand and entry area
Support service team as needed during peak periods
Other duties as assigned

Benefits

Free Alterra season pass (unlimited, direct to lift at all Alterra resorts) + Free Alterra season pass for spouse and dependents 25 & under
50% off window ticket price at IKON partner resorts
Free access to Alterra Mountain destinations during time off
Free ski-referral letters for employees to use at other mountain resorts during time off
Free friends & family day-ski vouchers (Periodic allotment)
Discounts on Ski & Snowboard Lessons
Discounts on Ski & Snowboard Rentals
Discounts on Gear Tune-Ups
Discounts on Food & Beverage
Discounts at Crystal Mountain Retail shops
Free Crystal branded swag
Pro deals on gear with 100s of brands
Discount Marketplace Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
Employee-only Night Skiing events
Employee Housing Available for eligible positions
Accrued paid time off for eligible positions
Group health insurance for eligible positions
401K benefit and generous match with immediate vesting for all staff members over 18
Opportunities for growth, advancement, and year-round employment