Host

Conrads Crabs & Seafood•Abingdon, MD

7d•$13 - $17•Onsite

About The Position

The Host is responsible for greeting and seating guests, managing reservations, and ensuring a welcoming and efficient dining environment. This role requires excellent communication skills, a friendly demeanor, and the ability to manage multiple tasks in a fast-paced environment.

Requirements

Experience: Previous experience as a hostess or in a customer service role is preferred but not required.
Skills: Excellent interpersonal and communication skills.
Ability to handle high-pressure situations with a calm demeanor.
Strong organizational and multitasking abilities.
Appearance: Professional appearance with a neat and clean uniform.
Availability: Flexible availability, including evenings and weekends.

Responsibilities

Guest Reception: Greet guests warmly as they enter the restaurant.
Manage the waiting list and notify guests when their table is ready.
Escort guests to their tables and provide menus.
Reservation Management: Take and manage reservations via phone, online platforms, or in-person.
Coordinate with the kitchen and servers to ensure timely seating for reserved tables.
Table Management: Maintain an organized seating chart and update it as needed.
Monitor the dining area to ensure tables are cleaned and reset quickly.
Customer Service: Address guest inquiries and concerns in a polite and professional manner.
Provide information about the menu, specials, and restaurant policies.
Communication: Communicate effectively with kitchen staff, servers, and management to ensure smooth operations.
Relay special requests or concerns from guests to appropriate staff members.
Administrative Duties: Answer phone calls and handle basic inquiries.
Keep track of guest preferences and feedback.
Health and Safety Compliance: Ensure that the dining area is clean and compliant with health and safety regulations.
Adhere to all restaurant policies and procedures.