Host

Salernos Hospitality•Mt Prospect, IL

52d

About The Position

Position Overview: We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure. Complete our short application today! Become a part of the team! At R.Salerno Restaurant Group, we value personality and drive over experience alone. We push our people to achieve their highest potential. We reward success with a fair wage, opportunities to grow, and best in class benefits. We foster a fun and supportive community that drives engagement and passion. We love training and developing our teammates to not only be successful at Salerno's, but successful leaders in their everyday world. If this sounds up your alley, take a look below and apply!

Requirements

Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.

Responsibilities

Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.
Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.