Host

Burma Inc•Menlo Park, CA

3d•$18•Onsite

About The Position

This role is more than just a HOST; it is the opportunity to join a family and act as a brand ambassador for bridging cultures through food. Take our patrons on a culinary adventure through education, quality customer service and make sure that they have a positive experience at our restaurant. We are counting on you to be an extension of our brand. The HOST will be the first point of contact for our guest setting the tone for a warm and welcoming atmosphere and commitment to excellent guest service.

Requirements

6 + months prior experience as host preferred
Excellent verbal communication and positive interpersonal skills required
Strong customer service skills
Strong multitasking and organizational skills in a fast-paced environment
Ability to acquire a Food Handlers license, Sexual Harassment certification, RBS (alcohol) certification (before or within 2 + weeks of hiring)

Responsibilities

Warmly greet the guest in a timely, friendly and professional manner. Thank guest on their way out to complete the guest experience
Work closely with servers and management to coordinate seating, maintaining optimal dining room flow and accommodate special requests
Provide guests with detailed information about the menu and offer recommendations based on guest performances
Set ambiance (music, lights and cleanliness) of the dining room for an enjoyable and memorable guest performance
Keep the Front-of-House (FOH) area organized, clean and inventing
Address and resolve guest customers promptly, escalating issues to management when necessary
Assist with updating reservation log, resetting tables and other administrative tasks as needed
Maintain up to date knowledge of current promotions, events and specials to effectively communicate with guests