Host - Departure

Sage Hospitality • Portland, OR

1d • Onsite

About The Position

Departure Restaurant + Lounge, one of America's hottest Asian restaurants, is currently hiring a seasonal Host to join their renowned team. This work is on a temporary basis for the busy season from April to October with an estimated number of 24 hours per week. Floating atop the landmark Meier & Frank Building, Departure's ambitious menu captivates diners with its' masterful remix of authentic coastal cuisines. From street food-styled starters to meal-sized classics, rice and noodle specialties to market-fresh sushi, Departure embraces the bounty of the Pacific Northwest and uses the freshest ingredients to deliver the fiery flavors of the Far East. As part of Sage Restaurant Group, the focus is on building "independent" restaurants and lounges bordering hotels in prime locations, connecting with the people that live and work in the communities served by providing highly designed, innovative, locally-focused food and beverage experiences. Portland is described as one of America’s booming food cities with year-round Farmers’ markets and artisans. The company seeks remarkable individuals who are passionate and committed to making a difference. The Host maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. They also receive and accurately process payment for restaurant charges.

Requirements

• High School diploma or equivalent
• Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure.
• Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
• Must have general knowledge of basic customer service skills, restaurant operations, and food service principles.

Responsibilities

• Meets arriving customers as they enter restaurant with cordial greeting.
• Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests.
• Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention.
• Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management.
• Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant.
• Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment.
• Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature.
• Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management.
• Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift.
• Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies.
• Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department.
• Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties.
• Checks the proper set-up of tables and seating prior to opening.
• Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.

Benefits

• Medical, Dental, Vision and more to all full-time associates.
• Complimentary cafeteria.
• 401k matching for all our associates.
• Hotel discounts at marriott.com.
• Many other perks, benefits & discounts for all our associates!
• Save on your parking and public transportation costs by using our pre-tax savings account.
• Our location is right next to the center of all for MAX lines and close to the Portland Streetcar, a prime location for driving, taking public transportation, biking, or even walking to work.
• $50 TriMet monthly subsidy!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED