Host - Austin Grill

Thompson Hospitality Services • Sterling, VA

66d

About The Position

Be the face of Austin Grill as a Host and create a warm and inviting atmosphere for our guests. As a Host, you will be responsible for greeting and seating guests, managing reservations, and ensuring a smooth and enjoyable dining experience. Join our team and be part of a lively environment where you play a key role in making our guests feel welcome.

Requirements

• Experience in high volume, upscale causal dining or an equivalent service environment preferred.
• Able to work flexible shifts and schedules, inclusive of weekends, and some holidays.
• Ability to stand and walk for extended periods (up to 6-8 hours).
• Lift and carry up to 20 lbs (e.g., menus, high chairs, booster seats).
• Reach, bend, and stoop occasionally.
• Use hands and arms to operate reservation systems and phones.
• Clear verbal communication skills and ability to interact with guests in a busy environment.
• Ability to remain calm and composed while multitasking in a fast-pace setting.

Responsibilities

• Greet guests with a warm and friendly demeanor, ensuring a positive first impression
• Manage reservations and seating arrangements to optimize table turnover and guest satisfaction
• Provide accurate wait times and assist guests with any questions or requests
• Maintain cleanliness and organization at the host station, including managing menus and promotional materials
• Collaborate with servers and other team members to coordinate seating and manage guest flow
• Handle guest inquiries, concerns, and complaints with professionalism and efficiency

What This Job Offers

• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees