Host

Bass Pro ShopsDestin, FL
12hOnsite

About The Position

The Host ensures all restaurant guests are greeted, made to feel welcome and seated in a friendly and courteous manner.

Requirements

  • High school diploma/GED preferred.
  • Experience in and passion for consumer service
  • Willingness to learn new skills and be a team player
  • An attitude of flexibility and mindfulness about the team approach
  • Follow proper procedures as disclosed in Standard Operating Procedures as explained to staff
  • Ability to memorize and become knowledgeable of menu items
  • Strives and has the ability to work well with a team, to prioritize, has a sense of urgency and a real concern for guest satisfaction
  • Intrinsically motivated takes pride in owns work
  • Has the ability to stay calm, organized, and efficient when busy

Responsibilities

  • Supports a strong commitment to world class customer service.
  • Greets all restaurant patrons immediately upon their arrival.
  • Inquires as to the number of guests in the party; maintains wait lists and communicates wait time to guests.
  • Assigns guests to server stations in a fair and equitable manner; takes guests to server’s station, along with the appropriate number of menus and seats guests accordingly.
  • Controls guest volume level at entrance to restaurant. Attends to and anticipates guests needs while waiting to be seated.
  • Answers customer inquires about the menu, restaurant and Bass Pro Shops.
  • Answers phones; books reservations as requested.
  • Performs opening and closing side work duties as assigned; assists with pre-bussing and table set up activities.
  • Acknowledges and thanks guests upon their departure from the restaurant.
  • Maintains restrooms throughout shift.
  • ALL OTHER DUTIES AS ASSIGNED.

Benefits

  • Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Dental
  • Vision
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
  • And more!
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