Host

Windstar on Naples Bay•Naples, FL

18d

About The Position

A member owned Club, Windstar on Naples Bay provides its members with first class service and amenities. We are looking for the best hospitality individuals in the area to join our team. If you have exceptional motivation, customer service skills, and a genuine desire to meet and exceed the needs of our members, we invite you to apply. We offer competitive wages and benefits and a great team environment! DUTIES AND RESPONSIBILITIES: Greet and welcome guests as they arrive at the restaurant Escort guests to their tables and provide menus Assist guests with any special requests or accommodations Manage waitlist and reservations efficiently Maintain a clean and organized host/host station Answer phone calls and handle guest inquiries Collaborate with servers and kitchen staff to ensure smooth dining experience Provide excellent customer service and address any concerns or complaints Communicate effectively with guests, staff, and management

Requirements

Previous experience in guest relations, customer service, or hospitality preferred
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Familiarity with Aloha POS or other point-of-sale systems is a plus
Ability to multitask and prioritize tasks effectively
Professional appearance and demeanor
Flexibility to work evenings, weekends, and holidays