Host

Journal Hotels • Los Angeles, CA

6h

About The Position

The primary role of a host is to effectively support the entire restaurant team. Responsibilities include monitoring the open dining sections of the restaurant and cafe for empty and cleaned tables, estimating wait times for guests, monitoring the guest waiting list, and ensuring that the needs of the guests are met while they are waiting. The host is often responsible for answering the telephone and booking reservations. These job duties require style and service attributes that are key to creating a positive guest experience.

WHAT YOU’LL DO

As a Host, you’ll play a vital role in supporting the entire restaurant team while setting the tone for every guest’s experience. You’ll greet guests immediately upon arrival with warmth and professionalism, manage reservations and waitlists, and ensure guests are seated efficiently and fairly using the organized seating chart. You’ll monitor open dining sections for clean and available tables, estimate accurate wait times, and communicate effectively with servers and management to avoid overloading any one section. In addition, you’ll answer phones, book and confirm reservations through OpenTable, prepare for large parties, and complete daily confirmation calls. Throughout each shift, you’ll maintain a welcoming hostess stand, stay knowledgeable about menus, specials, hotel offerings, and local attractions, and ensure all guest interactions are handled with care, efficiency, and professionalism.

WHAT WE’RE LOOKING FOR

We’re seeking a poised, organized, and service-oriented individual who thrives in a fast-paced environment. The ideal candidate demonstrates excellent judgment, strong communication skills, and the ability to prioritize tasks amid frequent changes and unexpected situations. You should be detail-oriented, dependable, and committed to following all safety, security, and operational procedures. A collaborative mindset is essential, as you’ll work closely with servers, managers, and kitchen staff to support team success. Maintaining a professional appearance and demeanor at all times is required, as every interaction occurs within guest view.

WHY WORK AT THE ROOSEVELT

At the Hollywood Roosevelt Hotel, hosting is more than managing tables—it’s about creating memorable first impressions in an iconic setting. You’ll be part of a passionate, supportive team that values hospitality, teamwork, and excellence. Working at The Roosevelt means being immersed in a dynamic environment where history meets modern luxury, offering opportunities to grow, build meaningful connections, and deliver standout guest experiences every day.

Requirements

• poised
• organized
• service-oriented
• thrives in a fast-paced environment
• excellent judgment
• strong communication skills
• ability to prioritize tasks amid frequent changes and unexpected situations
• detail-oriented
• dependable
• committed to following all safety, security, and operational procedures
• collaborative mindset
• work closely with servers, managers, and kitchen staff to support team success
• maintaining a professional appearance and demeanor at all times

Responsibilities

• supporting the entire restaurant team
• monitoring the open dining sections of the restaurant and cafe for empty and cleaned tables
• estimating wait times for guests
• monitoring the guest waiting list
• ensuring that the needs of the guests are met while they are waiting
• answering the telephone and booking reservations
• greet guests immediately upon arrival with warmth and professionalism
• manage reservations and waitlists
• ensure guests are seated efficiently and fairly using the organized seating chart
• monitor open dining sections for clean and available tables
• estimate accurate wait times
• communicate effectively with servers and management to avoid overloading any one section
• answer phones
• book and confirm reservations through OpenTable
• prepare for large parties
• complete daily confirmation calls
• maintain a welcoming hostess stand
• stay knowledgeable about menus, specials, hotel offerings, and local attractions
• ensure all guest interactions are handled with care, efficiency, and professionalism

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed