Host
About The Position
One of America’s most beloved restaurants, Gramercy Tavern has welcomed guests to enjoy its contemporary American cuisine, warm hospitality, and unparalleled service since 1994. Chef Michael Anthony’s fiercely seasonal menu consists of elegant dishes with a rustic influence that showcases the restaurant’s relationships with local farms and purveyors. The restaurant can be enjoyed through two distinct dining experiences: the Tavern and the Dining Room. The Tavern serves an à la carte menu in a casual, walk-in setting. The Dining Room offers fixed-price and tasting menus. Who you are: The Host is a vital member of the Service team as the first impression and point of contact with every guest and visitor at the restaurant. The Host must exude warmth and hospitality and is a partner to the Maître D’ in plotting, planning, and updating the dining room to efficiently coordinate seatings throughout each service.
Requirements
- Experience in a guest facing role in a restaurant preferred, but not necessary
- Basic understanding of Resy functions
- Ability to walk or stand for long periods of time
- English fluency and additional languages preferred, but not required
Responsibilities
- Consistently support a culture of Enlightened Hospitality
- Create a welcoming and hospitable environment for guests whether in person or over the phone
- Partner with Maître D’ to quote accurate wait times while “finding the yes” for all guests
- Properly answer guest inquiries with regards to restaurant hours of operation and basic operational information, menus, and reservations
- Act as a liaison between the guest, management, service staff and kitchen and communicate accordingly
- Work with efficiency and a sense of urgency while remaining composed
- Demonstrates a passion for guest experience and an eagerness to learn and grow
- Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success
Benefits
- Competitive pay: Hourly rate of $11.35/hour plus tips
- Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
- Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
- Time to recharge: Generous paid time off and paid parental leave to support life outside of work
- Invest in your future: A matched 401(k) plan to help you grow long-term savings
- Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
- Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
- Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
- Convenience & flexibility: Pre-tax commuter benefits for transit and parking
- Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
