HOST

RockCreek Seafood & Spirits – Kirkland • Kirkland, WA

2h • $20

About The Position

RockCreek Seafood & Spirits in Kirkland is currently seeking resourceful, personable, and dynamic Front Desk staff members to join our team. Responsibilities include greeting guests, taking reservations, processing Gift Card transactions, and seating and ensuring guest satisfaction and experience while working within a team atmosphere. We are looking for those who are dedicated and truly enjoy the service industry. We offer sick pay, employee discounts for dining, career growth opportunities, & benefits.

Position includes hourly rate, tips, and if qualified, based on average hours worked, a health, dental, and vision plan after the measurement and administration periods.

We practice tip sharing as a company, more commonly referred to as tipping-out. The Host position is tipped out through our tip sharing policy and allocated based on the hours worked by the individual.

Requirements

• Availability to work nights and weekends
• Ability to organize, plan, multi-task, coordinate, and manage reservations, walk-ins, and guests in a timely manner
• Proper phone etiquette
• Awareness of table courses, turns, servers’ pace, kitchen pace, and guest satisfaction
• Successfully be the ambassador representing the brand
• Continually detailing and maintaining the cleanliness and appearance of the front desk
• Nurturing a positive working environment
• Maintaining a degree of creativity and latitude in all situations, issues, and events
• Self-motivated and punctual
• A desire to grow and take constructive feedback

Responsibilities

• Greeting guests
• Taking reservations
• Processing Gift Card transactions
• Seating and ensuring guest satisfaction
• Maintaining cleanliness and organization
• Working floor while maintaining service standards
• Managing the phone system while seating guests
• Completing all opening and closing side-work duties daily
• Responding expediently and efficiently to guest’s requests, concerns, and complaints
• Booking reservations in our Private Dining Room

Benefits

• Sick pay is awarded at 1 hour per 40 hours worked.
• Employee receives 5 designated unpaid days off - Thanksgiving, Christmas Eve, Christmas Day, New Year's Day, and the 4th of July (or observed).
• Medical, Dental, and Vision plan election available after 6-month lookback period if eligible based on hours worked (average of 30/week).
• Employer pays 50% of employee only medical coverage.
• Dependent/family coverage is available at full cost to the employee.
• Employee Assistance Program provided upon hire at no cost to employee.
• 50% Employee discount provided, for up to three additional guests if dining with you.
• Employee Referral Incentive Program offered.
• Weekly pay days.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed