Host- Tinsel Tavern
About The Position
As a Holiday Bar Team Member, you'll play a key role in bringing the spirit of the season to life. You'll craft holiday cocktails, don festive attire, and engage guests with cheer-you're part performer, part mixologist, and a full-time holiday ambassador. Your goal is to ensure every guest leaves feeling as if they've just stepped out of a Hallmark movie, with even better drinks. This role requires wearing holiday themed costumes. Responsibilities include entertaining guests, spreading holiday cheer, and being available for photo opportunities.
Requirements
- At least one year of experience with customer service and/or hosting.
- Must speak fluent English, other languages preferred.
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
- Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
- Must be able to read, review and understand seating charts.
- Basic mathematical skills are used frequently.
- May be required to work nights, weekends, and/or holidays.
- Strong ability to provide attention to detail.
- Carrying or lifting items weighing up to 50 pounds.
- Handling objects (including food and utensils), products, speaking over and operating phones.
- Standing, bending, stooping, and kneeling.
- Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.
Responsibilities
- Answers the phones and taking messages/reservations.
- Maintaining an accurate wait when necessary.
- Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
- Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
- Communicate effectively with all guests.
- Communicate problems to management immediately.
- Coordinate seating arrangements to provide fast and courteous service to guests.
- Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
- Anticipate needs of scheduled special parties.
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What This Job Offers
Career Level
Entry Level
Industry
Heavy and Civil Engineering Construction
Education Level
No Education Listed
Number of Employees
101-250 employees
