Host

Early Bird Night Owl•Cary, NC

33d•$15

About The Position

The Restaurant Host is the first impression for guests, responsible for greeting and assisting them with warmth and professionalism. They ensure a smooth flow of service by managing the restaurant welcome area, answering questions, directing guests, and supporting the team. With a focus on guest satisfaction, the host plays a key role in creating memorable dining experiences and contributing to the overall success of the restaurant

Requirements

Restaurant Experience: 1 year (Preferred)
Ability to remain calm in a hectic, fast-paced environment
Demonstrate a high level of organization, attention-to-detail and a sense-of-urgency
Displays a positive and outwardly friendly attitude
Must be eligible to work in the United States
Must have open availability and the ability to work a variety of shifts, including holidays, nights, and weekends
High School diploma or equivalent, general education degree or international equivalent preferred.
Good knowledge of the English language is mandatory as well as the ability to speak, read and write clearly.
Must be able to read and listen to instructions, memos, short correspondences, and messages.
Ability to be on your feet and alert for extended periods of time
Ability to lift up to 15 lbs. as needed
Continuous use of hands and arms
Continuous bending, reaching, and twisting
Maintains strong personal image and uniform standards

Nice To Haves

Restaurant Experience: 1 year (Preferred)
High School diploma or equivalent, general education degree or international equivalent preferred.

Responsibilities

Welcome guests in a warm and professional manner
Knowledgably answer guest questions, especially in relation to hours of operation, hotel, restaurant and city-wide events, reservations and seating availability
Efficiently answer phones and assist guests and/or take messages
Guide guests throughout the dining room and property
Assist in ensuring that every guest has a positive and memorable experience
Effectively utilize Open Table to take reservations, seat guests, manage status of tables, and update guest profiles
Assist servers, bussers, managers on the service floor
Communicate scheduling conflicts, vacations, and shift changes to managers according to policies and procedures
Communicate in a professional manner to all other staff, guests, managers
Work together with other staff in a “One Team, One Dream” mentality
Ensure host stand and all work surfaces are kept in neat and tidy condition throughout service
Comply with all NC Department of Food and Safety regulations