Host

Creative Dining ServicesHolland, MI
Onsite

About The Position

Creative Dining Services is looking for a Host at Hope College! Our Host will warmly greet all guests with a smile and eye contact, creating a positive first impression of our Dining Hall. Manages wait times, checks dining credentials, processes all guest payments accurately, and provides a kind farewell as guests exit.

Requirements

  • High School graduate or equivalent preferred
  • Basic reading, math, and technology skills
  • Bilingual ability preferred
  • Customer service experience preferred

Responsibilities

  • Answers guest questions and concerns professionally, following proper procedures and involving a supervisor when necessary.
  • Learns the meal period menu, and dining room policies in order to answer guest questions.
  • Ensures accurate accounting of all transactions, collections, and disbursements during the work shift.
  • Assists with general cleaning, stocking, and maintaining overall dining room readiness.

Benefits

  • Free meal + drinks every shift
  • Daily pay option – get paid when you need it
  • 24 hours holiday pay after just 60 days
  • Free access to Hope College fitness center
  • Free entry to Hope College sports & campus events
  • Retail discounts at the campus bookstore + markets
  • Health, Dental, Vision, Life insurance
  • Accrued Paid Time Off, Quarterly Bonuses, 9 Paid Holidays
  • 401(k) with match
  • Hope College tuition assistance (you or dependents)
  • On-the-job culinary training
  • Rouxbe (online culinary program used by top restaurants)
  • Hospitality Training Institute of Michigan
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