Seaworthy Host

HRI Hospitality•New Orleans, LA

2d•Onsite

About The Position

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! Job Summary Seaworthy restaurant is in a Creole Cottage built in 1832, located in The Barnett Hotel, and specializes in local oysters, seafood, and cocktails. We are seeking a host to join the team and assist with managing reservations; greeting and seating guests; along with managing phone communications. This position does require the ability to stand for the duration of the shift 6-8 hours and is a full time evening position as the Seaworthy opens at 4PM daily.

Requirements

High school diploma required, any college courses in hospitality management or similar is preferred.
Minimum 1 year previous experience working as a server in a similar-sized restaurant.
Ability to understand guests’ service needs & requests.
Ability to acknowledge guests’ requests in a polite manner.
Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred).
Ability to apply logical thinking and understanding to carry out written and oral instructions.
Ability to address and solve problems involving guest and operational issues.
Ability to compute basic mathematical calculations.
Sit, walk, and stand continuously.
Lift / carry 25lbs (frequently) and 50lbs (occasionally)
Bend, squat, crawl, and reach above shoulder level.
Use dominant hand coordination for simple grasping, pushing/pulling, and fine manipulation.

Nice To Haves

Additional restaurant experience (host, food runner, bus person, etc.) preferred.
Additional certifications (ServSafe, TiPS, etc.) preferred.

Responsibilities

Warmly greet and acknowledge guests upon arrival with a professional and positive attitude.
Follow established service sequence for consistent food & beverage guest experiences.
Maintain positive guest relations at all times.
Work with a spirit of teamwork.
Excellent Customer Service Skills and ability to understand and respond to individual guests needs and requirements
A genuine interest and understanding in food and drink
Problem solving skills
Ability to think on your feet and under pressure whilst maintaining a positive outlook and attention to detail
Able to organize time effectively, forward plan and prioritize tasks to ensure work load is balanced and urgent situations are dealt with immediately.
Ability to multitask