Pahrump Casino Roadhouse - Host

Terrible Herbst • Pahrump, NV

5d • Onsite

About The Position

The Food and Beverage Host is the first point of contact for our guests and is responsible for creating a weing and memorable dining experience. The Host provides a fantastic first impression, ensures efficient seating of guests, and supports the overall guest experience by delivering exceptional service. This role also assists with answering phones, taking carry-out orders, and supporting the food and beverage team as needed. The Host must have a strong understanding of operational standards, policies, and procedures, and be able to effectively demonstrate them. Compliance with all Southern Nevada Health Department guidelines and codes is required to ensure a safe and enjoyable environment for guests and team members alike.

Requirements

• Must have a high school diploma or equivalent.
• 1 year of hosting experience preferred.
• Must demonstrate honesty and integrity inside and outside the workplace.
• Excellent customer service skills with amitment to 100% guest satisfaction.
• Ability to obtain and maintain a valid food handler's certification card.
• Ability to lift up to 45 lbs.
• Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
• Valid Food Handler's Card.
• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability tomunicate effectively in English, verbally and in writing.
• Ability to mon sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to address guest concerns and resolve problems in standardized situations.
• Standing for long periods of time.
• Ability to lift up to 45 lbs.
• Frequent walking, bending, reaching, and carrying.
• Ability to work in a fast-paced restaurant environment.

Nice To Haves

• 1 year of hosting experience preferred.

Responsibilities

• Provides a strong first impression and delivers exceptional guest service.
• Answers the phone promptly and professionally.
• Seats guests properly and efficiently to ensure smooth service flow.
• Focuses on overall guest experience and ensures every guest receives a personalized experience.
• Ads to Health Department guidelines and maintains sanitation standards.
• Maintains cleanliness andanization of the restaurant.
• Assists with taking carry-out orders over the phone.
• Supports team members in various tasks when needed.
• Performs any and all other responsibilities within the scope of the job description.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED