Maple & Ash Boston - Host
About The Position
Join Maple Hospitality Group, where culinary excellence meets unparalleled service. Led by renowned restaurateur Jim Lasky and two-Michelin-starred Chef Danny Grant, known for his innovative approach to fine dining, we're building a team of passionate food lovers dedicated to creating iconic destinations. We believe success hinges on impeccable food, world-class service, and one-of-a-kind dining experiences. As we expand across Chicago, Scottsdale, Dallas, and Miami, you'll find endless opportunities for growth, travel, and continuing education. Our culture is built on four core principles: Generosity: Always give more, exceed expectations. Excellence: Deliver exceptional work with unmatched expertise. Fun: Love what you do, laugh often, and enjoy the journey. Fail Fast: Learn from mistakes, adapt, and keep improving.
Requirements
- Ability to use reservation systems
- Professional, articulate, friendly, and punctual
- Possesses and exhibits the drive to provide exceptional service and willingness to go out of your way to accommodate guests
- Flexible hours are required (able to work days, nights, weekends, holidays)
- Confidence in personal style and appearance
- Must be able to work at a rapid pace while maintaining attention to detail
- Communication and ability to delegate
- Skilled in time management
- This role requires the ability to move and lift up to 25 lbs.
- Standing, sitting, or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required.
Responsibilities
- Manage reservations on OpenTable
- Enthusiastically engage guests upon arrival and graciously thank them for dining
- Manage waiting guests
- Designate table assignments
- Exhibit an excellent service attitude and be willing to go out of their way to accommodate our guests
- Be flexible and able to adjust to meet the changing needs of the restaurant and guests
- Maintain a level of professionalism and community effectively
- Use critical thinking to handle difficult guest situations
- Be considerate and willing to help out fellow teammates
- Tolerate pressure and work calmly and efficiently during busy times
- Identify investors and restaurant VIPs and notify their server
- Communicate changes/events that can influence covers
- Other tasks as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
