Host

Kings Card Club•Stockton, CA

20d

About The Position

Kings Card Club is looking for a Host to join our team! Please note that only candidates selected for future consideration will be contacted. Please refrain from contacting us; we appreciate your interest and will review all applications and reach out to candidates who closely match our requirements. SUMMARY Welcome and warmly greet guests on arrival, addressing them by name whenever possible. Manage the efficient and timely seating of our guests to a table that best serves their wishes. Answer incoming calls to the establishment and transfer them to the appropriate people. Assists with serving food and drinks. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Must be at least 18 years of age
Must be able to work nights, weekends, and holidays
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
SERV safe Certification or Food Handler’s Card, and RBS Certified.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Responsibilities

Presents menu, answers questions, and makes suggestions regarding food and service
Required to have basic knowledge of games we offer
Check the I.D. to ensure guests are 21 years old.
Take and enter customers’ orders in the POS system
Serves courses from the kitchen and service bars
Writes order on check or memorizes it
Warmly and graciously greet all guests upon arrival.
When possible, open the front door for guests entering or leaving the restaurant.
Follow the 10 Basic Steps of Service
When immediate seating is limited, record guest names and number of people in party and Provide guests with estimated waiting time.
Call out the name and number of party when tables become available.
Accommodate special seating requests for guests whenever possible.
Seat guests based on guest preferences and balancing of customer flow in service stations.
Upon seating, guests offer a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.
Relay messages to servers as needed.
Help with bussing tables when busy.
Wrap silverware
Thank guests as they leave and invite them to return.
Attend all scheduled employee meetings and bring suggestions for improvement.
Report any issues to FOH Leads, FOH Manager, and/or F&B Manager.
Such other tasks as required of management or leadership.
Follow the Food & Beverage Front of House Standard Operating Procedure packet.
Comply with the organization’s Health and Safety Policy and all other health and safety practices, programs, and procedures.
Successfully complete required health and safety and IIPP training.
Participate in the IIPP by reporting incidents or near misses, attending health and safety meetings, reporting problems, and recommending safety improvements, and other related training activities.
Inform a supervisor or instructor of any safety hazards or system deficiencies in the workplace.
Ensure that you are appropriately trained in all facets of your specific job function prior to attempting to work independently.
Ensure that the department specific code of safe work practices is provided to you prior to being given department work assignments.
Take ownership of any safety issues by proposing solutions to fix it.