Host - TAO Uptown New York

Tao Group Hospitality•New York, NY

About The Position

Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. The company operates branded locations across the globe, featuring a collection of widely recognized hospitality brands including TAO, OMNIA, Marquee, LAVO, Beauty & Essex, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, KOMA, Avenue, Fleur Room, JEWEL, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors. With over 25 years of industry experience, Tao Group Hospitality consistently sets the bar for guest experiences by delivering unforgettable entertainment with innovation and creativity at the core. The company strives to exceed expectations and continually reinvent the future of hospitality through its owned operations as well as joint venture and managed properties.

Requirements

Previous hospitality experience
Previous host person experience
Experience in a high-volume restaurant/nightclub/lounge.
Ability to write, read, and verbally communicate
Must have good positive energy throughout the day
Must be able to print legibly for Team Members, management, and guests to read
Must be able to stand for extended periods of time
Must be able to move quickly
Must be able to push and lift up to 75 lbs. with or without assistance
Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
Maintain a professional, neat, and well-groomed appearance adhering to Company standards
Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Ability to maintain confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment

Responsibilities

Guides guests to appropriate table as directed by the maître d’
Interacts with the restaurant guests, fellow team members, and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality.
Anticipates and accommodates the needs of the guest
Maintains the general cleanliness and orderliness of the entrance area
Complies with Department of Health and company sanitation standards
Actively takes and processes reservations for guests
Assists with incoming calls and answering questions from guests
Responsible for checking guests’ coats and other belongings (where applicable)
Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by management, including:
Ensures that all appropriate menus are printed and ready for service
Responsible for making sure all menu books are organized with current menus
Collects menus throughout the venue during shift
Completes opening duties as assigned or directed
Completes closing duties as assigned or directed
Reports all breakage, and damage of equipment or furniture immediately to management
Attends and participates in daily pre-service meetings
Participates in any training sessions or departmental meetings
Learn by listening, observing other team members, and sharing knowledge while leading by example
Portrays a positive and professional attitude
Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
Works as part of a team and provides help and support to all fellow team members
Assist and/ or complete additional tasks as assigned