Host
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About The Position
Bone Daddy's House of Smoke is a Texas Barbecue Joint with locations in Dallas, Austin, Lubbock, and Houston. As a Host, you will play a crucial role in creating a positive first impression of our establishment, showcasing our friendliness, excellent service, and high standards. Your primary responsibilities will include greeting guests upon arrival, informing them of their wait time, monitoring the waiting list, entering guest names into our computer system, showing guests to their tables, and bidding them farewell as they leave. It is essential that you can engage in natural conversation with guests, ensuring that interactions feel genuine and not scripted or intrusive. In this role, you will be the first point of contact for our guests, and your demeanor will set the tone for their dining experience. You will be responsible for managing the flow of guests into the dining and bar areas, providing accurate wait times, and tending to special guest needs and requests. Your observant nature will be key in ensuring that guests receive high-quality service throughout their dining experience, such as noticing when a drink refill is needed. Additionally, you will be responsible for adhering to sanitation, safety, and alcohol control policies to protect both the establishment and its patrons. As a Host, you will also handle various administrative tasks, including issuing dining charges, verifying orders, calculating taxes, and reconciling cash drawers. Your contributions will be vital to the team effort, and you will be expected to accomplish related results as needed. Working at Bone Daddy's offers a dynamic environment where you can showcase your customer service skills and be part of a team dedicated to providing an exceptional dining experience.
