Aparium Hotel Group-posted 10 months ago
Denver, CO
Accommodation

Pasque embraces the philosophy of ‘Nature Based Cuisine' - exemplifying a harmonious relationship to nature by paying close attention to the seasons as well as mindfully sourcing the best products from local farms and ranches. The food aims to represent the possibilities of our interactions with the environment by cooking wild foods and respectfully grown produce and meats. The beverage program will be a nod to the classics with a focus on elegance, execution, and quality. Craft cocktails, curated wines by the bottle, and exciting Zero Proof offerings will be the beverage trademarks of Pasque. Pasque's service and hospitality will match the thoughtfulness and quality of the food and beverage programs. The service model is rooted in classic fine dining with less rigidity and more genuine warmth. Stellar Jay continues this philosophy but brings the influence of live fire to the cuisine with an open fire hearth. The menu will focus on rustic, communal dishes that fuel the lively atmosphere. The beverage program at Stellar Jay invites guests to enjoy the festive and bright atmosphere of the rooftop restaurant with an emphasis on shaken cocktails, approachable wines by the glass, and playful Zero Proof offerings. Hospitality at Stellar Jay will be intentional, detailed, and knowledgeable while encouraging the rebellious and playful spirit of the setting.

  • Uphold and model the company's principles of People, Place and Character, driving collaboration, intuition, and trans-local hospitality.
  • Assist in all aspects of a guest's experience from beginning to end by extending a friendly greeting in an inviting environment.
  • Ensure proper set-up of the host stand, reviewing reservations and making recommendations as to the setup of the room.
  • Execute on requests in a friendly and timely manner, ensuring satisfaction throughout and adjusting as necessary.
  • Participate in daily line ups and quarterly all staff meetings to further develop ideas and objectives with the service team.
  • Inspect the cleanliness of each section of the dining room and the private dining rooms and make necessary improvements.
  • Check each table prior to opening to ensure it is properly set.
  • Pick up the daily menus and insert them properly in their covers; inspect every menu and list to ensure their condition and appearance.
  • Develop a complete working knowledge of the menus, menu ingredients and what is unavailable for the day.
  • Know the server stations, their daily assignments, their personal timing patterns, and their maximum workload capacity.
  • Answer telephones according to hotel standard and take reservations or provide information regarding the restaurant or any other hotel service.
  • Carry trays, bus, and reset tables with linen, china, glass and silver as needed; complete side work assigned by manager.
  • Observe conditions of all physical facilities and relay any challenges to the food and beverage leadership team.
  • Communicate effectively with the F&B and Culinary teams to ensure all guests get their food as ordered in a timely fashion.
  • Assist in other areas of the F&B Department as needed.
  • Passion for the People, Place and Culture of our community, love of Restaurants and Guest Service.
  • Minimum of one (1) year experience as a Host in either a free-standing or hotel restaurant.
  • Experience with taking, making, and executing reservations in a reservation platform.
  • Basic computing skills in Word, Excel, and Outlook.
  • TiPS Alcohol service certification and Safe SERV Certificate of Completion, or ability to obtain such within 30 days of hire.
  • Must meet local age requirements in order to serve alcohol.
  • Available to work a flexible schedule to include nights, weekends and holidays.
  • Fluency in English both verbally and non-verbally.
  • Weekend availability.
  • Base Hourly Rate $18.81 ($22 - $35) plus tips - associates will participate in a whole house tip pool where tips are shared with hourly associates that contribute to the guest experience.
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