Metro Services-posted about 1 year ago
Full-time • Entry Level
Brandon, FL
Specialty Trade Contractors

The Host position at Metro Diner is essential for providing a warm and welcoming experience to guests. This role involves greeting guests, managing waitlists, and ensuring a positive dining atmosphere. The Host represents the restaurant's commitment to guest satisfaction and plays a key role in the overall hospitality experience.

  • Greet guests with a cheerful and sincere welcome.
  • Thank guests and invite them to return after their meal.
  • Seat guests at tables as quickly as possible.
  • Accurately record guest names on a waitlist.
  • Answer the telephone promptly, ideally by the second ring.
  • Maintain a tidy and attractive front of the diner.
  • Previous experience as a host/hostess in a restaurant setting.
  • Strong communication skills to interact with guests and team members.
  • Ability to manage waitlists and provide accurate wait times.
  • Organizational skills to keep the front area tidy.
  • Experience in a fast-paced work environment.
  • Familiarity with sound systems and headsets for communication.
  • Ability to handle guest questions and complaints gracefully.
  • Flexible schedules
  • Paid vacation after 1 year
  • Competitive benefits after 1 year
  • Free telemedicine through First Stop Health after 1 year
  • Referral bonus of $250 per referral with no limit
  • Meal discounts for friends and family
  • Perks at Work with over 30,000 discounts on purchases for travel, fitness, and more
  • Long-term career growth opportunities
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