Host

Denny's • Tinicum Township, PA

386d

About The Position

The Host/Hostess at Denny's plays a crucial role in creating a welcoming atmosphere for guests. This position involves greeting and seating guests, managing the waiting list, and ensuring a positive dining experience through friendly interactions and efficient service. The Host/Hostess is responsible for maintaining cleanliness and organization in the foyer area and assisting service personnel as needed. This role is ideal for individuals seeking flexible work hours, whether for a career or supplemental income.

Requirements

• Ability to communicate effectively in English, both orally and in writing.
• Ability to work in a team environment.
• Dependable and able to learn basic tasks and follow instructions.
• Ability to pass all required tests and training requirements for the position.
• Ability to work flexible schedule, including holidays, nights, and weekends.
• Excellent guest service skills.
• Basic math skills (add, subtract, multiply, and divide).
• Ability to operate point of sale system.

Nice To Haves

• Experience in a customer service role.
• Knowledge of food safety regulations.

Responsibilities

• Greet guests immediately in a friendly manner upon arrival and acknowledge at departure.
• Seat guests at clean, dry tables utilizing proper seating rotation.
• Maintain guest waiting list and adhere to proper seating order procedures.
• Describe promotions and suggestively sell while seating guests; take initial beverage order.
• Attend to any other guest needs during the entire dining experience as warranted.
• Demonstrate safe cash handling procedures in accordance with policy and accurately complete cash, credit card, and discount transactions.
• Use proper telephone etiquette.
• Enter and deliver To Go orders correctly.
• Address complaints promptly in a courteous manner, and notify the supervisor of any issues.
• Assist service personnel in providing beverage orders and refills, and clearing and setting tables.
• Maintain proper supply of clean menus.
• Lift and carry supplies and equipment up to 30 lbs.
• Complete all required side-work, including deep cleaning assignments.
• Maintain foyer area of restaurant to be clean, organized, and inviting to guests.

Benefits

• Flexible Schedule
• Employee Discount
• 401K

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed