Host

Denny's-posted about 1 year ago
Full-time • Entry Level
Tinicum Township, PA
Food Services and Drinking Places
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The Host/Hostess at Denny's plays a crucial role in creating a welcoming atmosphere for guests. This position involves greeting and seating guests, managing the waiting list, and ensuring a positive dining experience through friendly interactions and efficient service. The Host/Hostess is responsible for maintaining cleanliness and organization in the foyer area and assisting service personnel as needed. This role is ideal for individuals seeking flexible work hours, whether for a career or supplemental income.

  • Greet guests immediately in a friendly manner upon arrival and acknowledge at departure.
  • Seat guests at clean, dry tables utilizing proper seating rotation.
  • Maintain guest waiting list and adhere to proper seating order procedures.
  • Describe promotions and suggestively sell while seating guests; take initial beverage order.
  • Attend to any other guest needs during the entire dining experience as warranted.
  • Demonstrate safe cash handling procedures in accordance with policy and accurately complete cash, credit card, and discount transactions.
  • Use proper telephone etiquette.
  • Enter and deliver To Go orders correctly.
  • Address complaints promptly in a courteous manner, and notify the supervisor of any issues.
  • Assist service personnel in providing beverage orders and refills, and clearing and setting tables.
  • Maintain proper supply of clean menus.
  • Lift and carry supplies and equipment up to 30 lbs.
  • Complete all required side-work, including deep cleaning assignments.
  • Maintain foyer area of restaurant to be clean, organized, and inviting to guests.
  • Ability to communicate effectively in English, both orally and in writing.
  • Ability to work in a team environment.
  • Dependable and able to learn basic tasks and follow instructions.
  • Ability to pass all required tests and training requirements for the position.
  • Ability to work flexible schedule, including holidays, nights, and weekends.
  • Excellent guest service skills.
  • Basic math skills (add, subtract, multiply, and divide).
  • Ability to operate point of sale system.
  • Experience in a customer service role.
  • Knowledge of food safety regulations.
  • Flexible Schedule
  • Employee Discount
  • 401K
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