Host/To-Go (Part-Time & Full-Time)

Nantahala Outdoor Center • Bryson City, NC

4d

About The Position

For 53 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC career opportunities offer a rare combination of work in beautiful locations, a chance to grow skills and to share a passion for active outdoor recreation.

JOB SUMMARY

Help our guests find the best riverside seat! Hosts for the Nantahala Outdoor Center work in River’s End Restaurant. Hosts that excel in their position may have the opportunity for advancement into a Server position if the hiring need arises. Applicants must be at least 16 years of age and 21 to be able to do to-go deliveries. We can take on some host's that aren't 21 and wouldn't be able to do to-go orders. Availability depends on the current staffing needs. Hosts report to the Front of House Manager.

Requirements

• Great communication skills
• Strong understanding of exceptional customer service
• Able to take direction well and work independently
• Thorough understanding of the flow of restaurant operations
• Knowledgeable about menu items and food and drink specials
• Tidy appearance and professional manner

Nice To Haves

• Previous hosting experience

Responsibilities

• Greet and seat guests in a professional and timely manner
• Take completed orders from the restaurant to lodging across the company property using a company vehicle
• Checking identification to verify legal age requirements for all guests
• Handle special needs, wait lists, and table assignments
• Promote to guests the adventures that NOC has to offer, and provide local area information and/or directions, as needed
• Maintain and supervise front-of-house cleanliness (inside and outside) and bathrooms
• Assist Servers with drink orders and enter food tickets into P.O.S system as needed
• Complete side work and front of house duties as outlined by the manager on duty including but not limited to: stocking brochures, rolling silverware, folding kids menus, cleaning rugs, restocking drink stations, filling ice chests
• Assist Servers, Bussers and/or Management teams as needed
• Function as a team player
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed