Host, Rotunda - San Francisco

Neiman Marcus • San Francisco, CA

304d

About The Position

As a Restaurant Host you will greet customers, provide accurate wait times, and escort customers to their tables. You will have an impact on the customer experience by providing a warm and accommodating experience. This job will be onsite and will report to the Restaurant Manager.

Requirements

• Customer Service experience
• Knowledge of OpenTable platform
• Associate will have a flexible schedule
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds

Responsibilities

• Maintain presence at host stand / door to greet and seat customers
• Monitor server performance to ensure smooth service during the customers' dining experience
• Observe proper telephone etiquette
• Handle reservations through OpenTable platform and any additional inquiries regarding hours of operation, specials, and events
• Organize reservations, maximize seating during operating hours, and optimize staffing and customer traffic
• Fulfill duties that may involve lifting objects (e.g., tables, chairs, and highchairs)

Benefits

• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities

What This Job Offers

• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers